Cookies and Privacy Policy

Outline

This privacy policy outlines the privacy practices for Drive 321 Ltd, and applies solely to the information collected by this website (www.drive321.co.uk). It will notify you of the following information:

• What personally identifiable information is collected from you, how it is used and with whom it may be shared with.
• What options are available for you to control the use of your information.
• The security procedures that are in place to help protect, keep secure and prevent the misuse of your information.
• What you can do to correct any inaccuracies in your information.
• Explain how you can retrieve the information we hold about you.

Collection, use and sharing of your information

Information that is collected by this website is solely owned by us (Drive 321 Ltd). We only have access to information that you voluntarily provide us, either by email, telephone or other direct contact. This information will not be sold or rented out to anyone, including third parties.

Your information may be used to respond to you or contact you regarding issues. It will not be shared with any third party outside of our company, except where it is necessary to fulfil a request, such as posting products out to you, or where it is required to do so by law.

Unless you ask us not to, we may contact you via email in the future to inform you of special offers, deals, new products and services or changes to this privacy policy.

Accessing and controlling your information

You may opt out of any future contact from us at any time. You can do the following at any time during our office hours, by contacting us via the email address or phone number we have on record:

• Find out what information we have about you, if any.
• Correct any information we have about you.
• Have us delete any information we have about you.
• Express any concern you have about our use of your information.

Securing and protecting your information

The security of your information is of the utmost importance to us and we take precautions to protect the information you supply us with. When you provide sensitive information via our website, your information is protected both on and offline.

Whenever any sensitive information (debit/credit card data) is collected, that information is encrypted and transmitted to us via a secure method. This can be verified and ensured by checking that "https" is present in the website address. Most modern browsers will display a padlock icon if the connection is secure and https is present.

Encryption protects your information over the Internet but we also protect your information when offline too. Only employees who require the information to perform a specific job (such as customer service, billing or booking you in) are granted access to personally identifiable information. Our computers, telephones and servers which store any personally identifiable information are kept in a secure environment.

When submitting debit/credit card information, we only store your phone number, email address and billing name. We do not store the details on the card (card number, expiry date or security code).

Account registration

In order to log in to the secure areas of our website, a user must first complete the registration form. During this registration process, we require the user to enter certain information, including their name, email address, phone number and post code. This information is used to tailor your experience with us and contact you regarding the services you have purchased and/or subscribed to. We may also ask for some demographic information such as your gender or age, though this is not required and you may still use our website without providing this.

Links to other websites and resources

We may provide links to other websites, documents, resources and services on our website. Please be aware that we are not responsible for the content or privacy practices of such other websites and resources. They will have their own privacy policies you should check before using their websites and resources.

Updates to this policy

We may update our privacy policy from time to time. All updates will be posted on this page. If you wish to contact us regarding this policy regarding any concerns you may have, please contact us immediately by email at info@drive321.co.uk

Like most websites, our website uses cookies for a number of different reasons. Here we'll explain what they are, why and how we use them.

What is a "cookie"?

Cookies are small files that are stored on the hard drive of the visitor of a website's device, allowing the website to store information. The next time the website is loaded or a different page is accessed, the website can retrieve that information in order to create a better, more efficient and personalised user experience.

Most web browsers allow some control over cookie usage, giving you the opportunity to specify which cookies can and can't be used through the browser settings. If you would like to learn more about cookies and understand how they work, you can visit: www.aboutcookies.org.

What we use cookies for

Please Note: by using our website, you are agreeing to our cookie policy. We may store and access cookies on your device.

Analytics

We use services that analyse the use, interaction and behaviour on our website. These cookies are created and stored by Google, and include information such as what time you visited the web page, whether you have visited the web page before, what website/web page referred you to the web page, which web browser is being used.

These cookies do not contain any personally identifiable information, but may use your IP (Internet Protocol) address to estimate the location from which you are accessing the Internet.

Google stores the information collected by their cookies in the United States of America, and may transfer this information to third parties where they are required to do so by law or where third parties process information on Google's behalf.

The data collected is done anonymously to ensure your information is kept secure. To view Google's cookie protection policy, click here.

Session

We may store cookies on your device to determine who is using our website, enabling you to make use of shopping basket functionality (add to basket, checkout) and even log in to view non-publicly available information, articles and resources. Cookies we store are encrypted and do not expose any personal information.

How to control cookies

You can control and/or delete cookies whenever you like using your browser settings. You can delete all cookies that are already on your computer and you can configure most web browsers to prevent cookies from being stored. If you do this, you may have to manually set some preferences every time you visit the web site, and some functionality may be reduced such as the shopping basket and more. Updates to this policy

We update this policy from time to time. By continuing to use our website and services, you are agreeing to the latest version of our cookies policy. Any changes we make to our cookies policy in the future will be posted on this page. Please check this page frequently to see any changes.

This policy was last updated on 6th December 2019.